Privacy Policy

At TranZlanta Financial Services, LLC, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a customer is used to process your transactions and to provide a more personalized experience on our site. Our site uses a 128 bit encrypted SSL to increase the security of our customer's information. However, we TranZlanta Financial Services, LLC do not guarantee complete security on stored information, however, we have installed and applied our encrypted pages and installed our SSL certificate to prevent stolen information.

How Do We Use the Information We Collect?

When you become TranZlanta Financial Services, LLC Customer, we may ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information such as gender and date of birth. TranZlanta Financial Services, LLC will NOT share data with trusted partners to help us perform statistical analysis.

Your name and address information is used solely to process transactions unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment. Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.

Will You Share or Sell My Information To Other Companies?

TranZlanta is committed to protecting our customers' privacy and security. TranZlanta does not sell or rent the information we collect from our customers. You can also opt-out of promotional emails by contacting us at tlinfo@tranZlanta.com.

Refer-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We may automatically send your friend a one-time email inviting him or her to visit the site. TranZlanta Financial Services, LLC does not store this information and uses it for the sole purpose of sending this one-time email.

What Banks And Money Transfer Companies Does TranZlanta Work With?

TranZlanta works with leading financial institutions worldwide to help you transfer money directly to a bank account, send money for pickup, and get money delivered. These leading companies include Bank of America, Gambia's First International Bank among others.

Our Use of Log Files

When you visit our site we may automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

Site Security

All TranZlanta Financial Services, LLC employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and implied our site with a 128 bit encryption SSL.

Government Regulation and Licenses

TranZlanta maintains regulatory license and permission to operate money transfer business within the U.S and in the Gambia.

Correcting/Updating Your Personal Information

After becoming TranZlanta Financial Services, LLC subscriber you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, entering your ID and password when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the 'My Account' section, or the 'Contact Us' section.

Links To Other Sites

This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving TranZlanta Financial Services, LLC site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication

From time to time we may send out email messages alerting you that services are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us:

  • if you contact us for a particular reason;
  • to receive status about your transactions;
  • we need to contact you for administrative purposes

Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from TranZlanta Financial Services, LLC .

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Supplementation

We may correct or supplement your address information with standardized postal representation in order to ensure that your transactions are are handled properly. We do this since we want to make sure that we have our customers' updated information in our database to smooth transaction process and to lower costs associated with our programs.

Our Use of Cookies

Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will may need to manually type in your ID and password.

Do You Have a Money-back Guarantee If My Recipient Doesn't Get The Money?

TranZlanta guarantees your money will be received by your recipient, or we'll refund your transaction in full.

What If I Have More Questions About Online Security And Privacy at TranZlanta?

You can always email or call TranZlanta customer service with your questions. We can be reached at 1-800-617-4644 or e-mail us at tlinfo@tranZlanta.com.

Your Feedback Is Always Welcome

We welcome your comments and questions about our privacy policy - or anything else you might want to talk about. You can contact us via our web form or by mail to:

3527 Becket ST NE
Lacey, WA 98516
U.S.A
or by phone:
1-800-617-4644
or by e-mail:
tlinfo@tranZlanta.com

Locations in The Gambia

Westfield:
5 Kiraba Ave
Opposite ST Therese School
Tel: +220 439-4505
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Brikama:
5 Jawara Kunda
Opposite Old Trust Bank
Brikama, Western Division
Tel: +220 639-4565
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Kairaba Avenu
54 Kairaba Avenue
Fajara, K.S.M.D
Tel: +220 639-4565
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Barra:
Trust Bank
Barra
North Bank Region
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Serekund Market:
Trust Bank
Serekund Market
Tel: +220 571-0408
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Farafenni:
Trust Bank
Farafenni
North Bank Region
Tel: +220 573-5238
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Banjul:
NTC Complex
Opposite Central Bank
Tel: +220 420-2412
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Kololi:
Trust Bank
Kololi
Tel: +220 420-2412
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Basse Branchstrong
Trust Bank
Basse
Upper River Region
Tel: +220 566-8907
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Soma:
Trust Bank
Soma
Lower River Region
Tel: +220 566-8907
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Bakoteh:
Trust Bank
Bakoteh
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Bundung:
Trust Bank
Bundung
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Latrikunda:
Latrikunda Tabokoto
Trust Bank Latrikunda
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Bansang:
Bansang
Bansang
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Sinchu Alagie:
Opposite Old Yundum Police Station
Sinchu Alagie
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Bakau:
Cape St Mary
Trust Bank Bakau
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Bakoteh:
Bakoteh
Bakoteh
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Lamin:
Lamin Trust Bank
Lamin
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com