Frequently Asked Questions

What is TranZlanta?

TranZlanta is a Money Transmitter Service Business, that is licensed, bonded and registered in State of Washington. We are registered with the US Treasury Department and IRS. We provide remittance services from Washington State to The Gambia.

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Why Should I Use TranZlanta?

TranZlanta has safe and secure transaction application that offers both efficiency and convenience, we are confident you will be satisfied with the customer experience at TranZlanta. We guaranty next day delivery for all our services and same day for some transaction depending on the time processed. In addition to competitive fees and exchange rate, we have ongoing customer reward programs for referrals, repeat customers, and we also strive to participate in community event of our clients.
Below are our service range at TranZlanta.

  • Easy, safe and reliable online money transfer to The Gambia
  • We accept eChecks online
  • You can send money over the phone by calling our customer service at 1-800-617-4644
  • You can track all your transactions via our web site at tranZlanta.com
  • You will receive e-mails notifications for all your transactions
  • We provide direct bank deposit to your account in The Gambia

We also offer direct bank deposit to your account in The Gambia. Customers interested in this services are encouraged to contact TranZlanta customer service.

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How Long Does a Fund Transfer Take?

Funds can be received on the same day or the next business day, depending on the availability of the beneficiary. Local business practices and time zone differences however, may affect delivery times. TranZlanta will do it's best to ensure that funds are paid on the day that we promised. Currently, we guarantee next day delivery. In some cases TranZlanta can deliver on the same day.

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Information About the Source of Funds

To comply with U.S. law, TranZlanta will require relevant information on the source of fund to comply with anti-money laundering stipulations.

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Locations in The Gambia

Westfield:
5 Kiraba Ave
Opposite ST Therese School
Tel: +220 943-6752
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Brikama:
5 Jawara Kunda
Opposite Old Trust Bank
Brikama, Western Division
Tel: +220 943-6752
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Kairaba Avenu
54 Kairaba Avenue
Fajara, K.S.M.D
Tel: +220 943-6752
Tel: +220 639-4565
E-mail: tlgambia@tranzlanta.com

Barra:
Trust Bank
Barra
North Bank Region
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Serekund Market:
Trust Bank
Serekund Market
Tel: +220 639-4565
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Farafenni:
Trust Bank
Farafenni
North Bank Region
Tel: +220 639-4565
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Banjul:
NTC Complex
Opposite Central Bank
Tel: +220 639-4565
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Kololi:
Trust Bank
Kololi
Tel: +220 639-4565
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Basse Branchstrong
Trust Bank
Basse
Upper River Region
Tel: +220 639-4565
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Soma:
Trust Bank
Soma
Lower River Region
Tel: +220 639-4565
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Bakoteh:
Trust Bank
Bakoteh
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Bundung:
Trust Bank
Bundung
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Latrikunda:
Latrikunda Tabokoto
Trust Bank Latrikunda
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Bansang:
Bansang
Bansang
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Sinchu Alagie:
Opposite Old Yundum Police Station
Sinchu Alagie
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Bakau:
Cape St Mary
Trust Bank Bakau
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Bakoteh:
Bakoteh
Bakoteh
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com

Lamin:
Lamin Trust Bank
Lamin
Tel: +220 943-6752
E-mail: tlgambia@tranzlanta.com